Network Support

Whether you are running a Corporate IPTV or Retail TV network, our technicians are always on call to assist you in any network problems that may arise. More importantly, our systems are designed to prevent many problems from arising in the first place. The operating systems are hardened to prevent security issues. Firmware updates are handled remotely so all equipment automatically conforms to the current network software standards. In the event of a hardware issue, designated staff members are immediately notified of a failure when it arises. When a media player or display device fails, notification can be made in any of these ways. Software Alerts Cell phone Message Alerts Email Notification

Whether your system requires 24/7/365 or 9 to 5 monitoring, flexible support programs let you create a service plan best suited to your network and your in-house capabilities. Most of our programs include parts replacement warranties. In the event of a hardware failure we are committed to seeing that your system is restored as soon as is physically possible.